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    Performance issues & spam abuse

    Posted by Bob Jansen on December 1, 2008 at 5:37 pm

    In the past two weeks Tweetburner had some performance issues. We’ve been looking into the problem and found the cause today. Due to an update to the Ruby on Rails framework, there have been some changes to default settings. One of the new settings didn’t operate in the correct way, which caused slowness in the application.

    Right now we are making some last tweaks to the frontpage to get everything on speed again.

    The popularity of Tweetburner is still rising. Apparently spammers now find our service useful to track clicks on the links in their spam e-mails. We’ve received several alerts about spam e-mails containing twurl.nl shortlinks. When we receive an alert we’ll remove the shortlinks associated to spam from our database as soon as possible.

    If you receive a spam e-mail containing a twurl.nl shortlink you now can forward it to abuse@tweetburner.com and we will de-activate the link. You can find more information about our spam policy in our Terms of Service and Privacy Policy.

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    3 Responses to “Performance issues & spam abuse”

    1. Sylvia Says:

      I couldn’t find a way to post this on the Tweetburner site. I’ve got a question / issue regarding connecting twurls with users - where could I send it? :)

    2. Bob Jansen Says:

      Hi Sylvia,

      You can leave your feedback at http://getsatisfaction.com/tweetburner

      I’ll take a look at our Feedback forms asap.

      Kind regards,

      Bob Jansen

    3. rosemary lopez Says:

      i have been getting twurl.nl shortlinks i want to put a stop to those links how can i do it and i want to know who is sending them to me and can i report the abuse

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